Effective Date: August 20, 2026
This Refund & Shipping Policy explains how shipping, returns, and refunds work for our physical business cards, and how cancellations and refunds work for our Digital Subscriptions.
Physical Cards (Metal, Wood, Stainless Steel)
Shipping
We currently offer free shipping on all physical card orders. Orders are typically processed within 1–3 business days, and delivery generally takes 5–8 business days after processing, depending on your location. Exact delivery times may vary and will be confirmed at checkout or via order confirmation email.
Returns & Refunds
Because our cards are custom personalized with your information, we are unable to accept returns for buyer’s remorse or for errors in the personalization details you submitted (such as incorrect name, title, or contact information). Please double-check your order details carefully before submitting.
If your card arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery. We will provide a free replacement or a full refund, at your choice.
Order Cancellations
Orders can only be cancelled before they enter production or are shipped. Once an order has begun production or has shipped, it can no longer be cancelled, though our standard Returns & Refunds terms above will still apply.
Digital Subscriptions
Free Plan
The Free plan has no cost and nothing to refund.
Pro & Team Plans
Pro and Team subscriptions automatically renew at the end of each billing period. You may cancel at any time, and your cancellation will take effect at the end of your current paid billing period — you will retain access until then. We do not provide prorated refunds for partial billing periods, except where required by law or in the case of a billing error on our part.
Questions
If you have any questions about shipping, returns, refunds, or cancellations, please contact us at support@uniqflairconnect.com.
